Terms and Conditions
Effective Date: March 9, 2025
Last Updated: March 9, 2025
1. Introduction:
Philadelphia Smyrna, a California S-Corporation, doing business as The Relationship Architect (“The Relationship Architect,” “we,” “us,” or “our”), provides relationship coaching, personal development services, and access to digital products including online courses, downloads, and other educational materials (“Services”).
By accessing or using our services or purchasing digital products, you agree to be legally bound by these Terms. These Terms are governed by the laws of the State of California, United States, and are intended to comply with all applicable legal standards, including the California Business and Professions Code.
If you do not agree to these Terms, you may not access or use our services.
2. Services Provided:
The Relationship Architect offers relationship coaching, personal development services, and digital products. Services are for educational purposes only and do not constitute psychological counseling, therapy, or medical advice. We disclaim liability for outcomes based on our services or use of digital products.
3. Payment Terms:
– Full payment is required at the time of booking or purchase.
– Coaching sessions are non-refundable once commenced.
– Refunds for unused sessions may be requested within 48 hours after the second session, subject to a 50% administrative fee.
– Digital products (including courses, downloads, and materials) are non-refundable upon purchase or access.
– If a client fails to schedule or attend sessions within the agreed timeframe, unused sessions will expire and are non-refundable.
Clients are expected to schedule sessions on a weekly basis unless otherwise agreed upon in writing. Unused sessions must be scheduled and completed within four (4) weeks of the prior session. If a session is not scheduled within this timeframe, it will expire and is non-refundable. Exceptions may be made for extenuating circumstances at the discretion of The Relationship Architect.
4. License for Digital Products:
Upon purchase of digital materials, The Relationship Architect grants you a non-exclusive, non-transferable, revocable license to access and use the content for personal, non-commercial use only. Redistribution, resale, or sharing of digital products is strictly prohibited.
5. Third-Party Services:
We may use trusted third-party services to operate our business effectively. These include but are not limited to:
– MailerLite (email marketing service provider)
– CookieYes (cookie consent management)
– Additional service providers may be engaged in the future as necessary.
By using our services, you acknowledge that third-party service providers may process personal data as outlined in our Privacy Policy.
6. Chargeback Waiver:
Clients agree not to initiate chargebacks once services have been rendered or digital products accessed. Any attempt to dispute a charge or initiate a chargeback after agreeing to these Terms constitutes a material breach of this agreement. The Relationship Architect reserves the right to pursue legal remedies, including but not limited to collections and arbitration.
7. Dispute Resolution:
If informal resolution fails, disputes will be resolved through binding arbitration in San Diego County, California. The prevailing party may recover legal fees only if the arbitrator determines that the opposing claim is frivolous or brought in bad faith. Any arbitration award may be entered and enforced in a court of competent jurisdiction in San Diego County, California.
8. Limitation of Liability:
We are not responsible for client outcomes or decisions. Services and digital products are provided as-is, with no guarantee of results.
9. Intellectual Property:
All content, materials, digital products, courses, and methodologies are proprietary to Philadelphia Smyrna and protected by intellectual property laws. Unauthorized use, sharing, reproduction, or distribution is strictly prohibited.
10. Privacy Policy:
Your interaction is governed by our Privacy Policy, which is incorporated herein by reference.
11. Amendments:
We reserve the right to update these terms. Updates will be published with the effective date clearly indicated.
12. Contact
For any legal concerns, contact legal@therelationshiparchitect.com.